Katie Bourne Fine Art – Delivery and Returns

I provide FREE shipping on all orders over £100.

Your painting(s) will be dispatched within 7 working days. I ship worldwide using either Royal Mail Tracked or Parcelforce Tracked services. UK orders are typically delivered within 2–3 working days after dispatch, while international deliveries may take a little longer.

For prints, please allow up to 10 working days from the date of order to delivery.

I’ll keep you updated throughout the process and will send you an email once your order has been dispatched.

Returns

I hope you love your chosen artwork. However, if you change your mind, please email me within 14 days to arrange a return. Artwork must be returned in its original condition (including the original frame if purchased framed) to be eligible for a full refund.

Customers are responsible for return shipping costs, and items must be sent using a reputable, tracked delivery service.

Please note:

• I am unable to accept returns of prints
• I cannot accept returns of original artwork from outside the UK at this time

Damaged Items

Every piece is carefully packaged to ensure it arrives safely. In the unlikely event your artwork arrives damaged, please take clear photographs of:

• The damaged packaging
• The artwork itself

Then email these within 7 days of delivery so I can assist you.

A Note on Colour

While every effort has been made to display artwork as accurately as possible, colours may vary slightly depending on your screen or device. Digital images cannot always fully capture the richness of pigments—particularly vibrant tones such as neon pinks and oranges, which may appear differently in person.